Helping WWF & GlobeScan navigate influence in the global water narrative.
WWF and GlobeScan wanted to understand how people talk about water, and how those conversations could become more connected, inclusive, and strategically useful. As part of their Water Agenda, they were especially interested in how different actors frame issues like pollution, climate, nature, and collaboration.
We began with a discovery conversation to clarify what success would look like: identifying which people and organizations were most influential, where conversations were staying siloed, and how to engage the right actors based on their role in the network.
To explore that, we analyzed Twitter and LinkedIn activity during two major global events, the UN 2023 Water Conference and World Water Week, as a live snapshot of how the water community connects, shares, and influences one another.
Understand who is shaping global water conversations, where those conversations are fragmented, and how to engage actors more effectively across sectors.
We used network analysis, keyword mapping, cluster analysis, and sentiment overlays to track not just what was being said, but who was saying it, who was listening, and how information moved.
The work gave WWF and GlobeScan clearer visibility into which voices to elevate, where business-sector engagement was thin, and how to think beyond audience lists toward network roles.
We translated the findings into practical actor personas, including connectors, messengers, and bridge-builders, so campaign teams could make more strategic engagement decisions.
Instead of just asking what was being said, we looked at who was saying it, who was listening, and how information moved.